WHAT IS MEDIATION?
Mediation is a process in which professional voluntary mediators help people to
resolve disputes without the need to go to court or to prolong the continuation of difficult relationships
Mediators do not impose a solution – they simply create an environment in which the parties can
talk with each other and create a lasting solution, which both parties are happy to accept.
Mediation is a voluntary process and will only take place if both parties agree.
This service is available on an appointment basis only.
- Mediation is a confidential process where the terms of discussion are not disclosed to any party outside the mediation hearing.
- Working together, two Mediators will first meet with each party individually and will then bring the parties together.
- The Mediators will explain how the mediation process works and will ensure that everyone is given a change to explain their perspective on the situation.
- The Mediators will help to clarify the important issues and will begin to generate options, and build consensus between the parties.
- If parties are unable to reach agreement, they can still go to court.Details about what went on at mediation will not be disclosed or used at a court hearing.
WHO ARE THE MEDIATORS?
The Mediators are members of the community who volunteer their time to mediate disputes. These individuals are independent and impartial and have received extensive training in mediation, conflict resolution and communication skills.They are either accredited or certified by national or international professional bodies.